Best 7 CRM Portal Providers for Dynamics 365 in 2026

The word doing the work in that headline is "providers," not "portals."

Any of the seven below will sell you a Dynamics 365 customer portal, and on raw capability they sit closer together than their marketing suggests. Software selection processes tend to end at the product. You compare capability, you compare price, you sign. Two years later, the questions that actually matter are different ones. Who fixes it when a platform wave breaks a form. Whether the invoice renews or stops. Whether the company you bought from still exists in the same shape, and whether anyone else could pick up the work if it does not.

This list is ordered by roughly how much of the delivery each provider takes on, from least to most. The middle of that range is a judgment call rather than a measurement, and the order is not a ranking.

What you are actually choosing when you choose a provider

Four questions separate these seven Dynamics 365 customer portal providers, and none of them appear on a feature comparison.

Are you buying a license or a project? A product provider sells you a subscription that renews, and the renewal is the relationship. A services firm delivers an asset and hands it over, after which maintenance is a line item you own or re-contract for. Neither is better. They land in different budgets, they fail in different ways, and the difference decides who is accountable in year three.

Who answers when it breaks, and in whose working hours. Support might come from a vendor desk, from an implementation partner, or from your own team reading documentation. Geography is part of this and is easy to overlook until an outage lands at 4 pm your time, and 1 am theirs. Two of the providers below support primarily from Europe, one from Canada, and one from Texas.

How the money reaches them. A product listed as transactable on Microsoft AppSource bills through your existing Microsoft agreement, which can shorten procurement from months to days and in some cases draws against a Microsoft cloud commitment you have already made. A provider who invoices you directly does not. Procurement teams care about this more than technical teams expect, and it has decided deals that had nothing to do with the software.

What happens if they are acquired or stop investing? A publicly traded parent, a private company of a dozen people, and a 750-person services firm carry different versions of this risk. Ask who else could maintain what you are about to build, because the honest answer for some of these is nobody.

1. Microsoft

Microsoft is on this list as the provider of Power Pages, and the relationship is the thinnest of the seven by design. You buy capacity through your existing Microsoft agreement, you build on Dataverse, and unless you engage a partner separately, the delivery is yours.

• Portal built directly on Dataverse, with access rules stored as table permissions

• Purchased through the Microsoft agreement you already have, with no new vendor to onboard

• Platform investment is guaranteed in a way no smaller provider can match

• Partner ecosystem is large, so implementation help is a competitive market rather than a single supplier

Where it fits: organizations with Power Platform capability in-house, or an existing Dynamics partner they trust to build and maintain the portal alongside everything else.

Limitations: Microsoft does not deliver your portal. Support covers the platform, not your implementation, so a broken form after a release wave is your problem or your partner's. Capacity is metered per website by the number of external people who authenticate, which means the bill tracks your customers' behavior rather than your own headcount.

Commercial model: $200 per month per website for a capacity pack of 100 authenticated users, $75 per month per website for 500 anonymous users, paid yearly, per Microsoft's published pricing.

Best for: Dataverse-native organizations that already have the skill, or a partner relationship that covers it.

2. Simova

Simova is a German software company selling Business Central extensions, and Business Portals is one of them. It is the only provider here that never touches Dataverse. Portals read live from Business Central through web services, and the whole thing is configured from inside Business Central rather than a separate builder.

• Live reads from Business Central with no duplicate storage and reports generated at download

• External web users are unlimited at every tier and need no Business Central license

• Customer and vendor portals with different datasets per audience

• Thirty-day trial on AppSource, which is the shortest path to a real evaluation on this page

Where it fits: Business Central organizations whose orders, invoices, and statements were never going to be synchronized into Dataverse just to satisfy a portal project.

Limitations: Business Central only, so it does nothing for Sales, Customer Service, or anything else on the Dataverse side. The company is small and European, prices in euros, and its customer base is concentrated there, which is a support-hours question if you operate in North America. Running a Business Central version outside mainstream support adds a monthly lifecycle fee.

Commercial model: €599 per month plus €49.99 per key user, or €569.05 plus €47.49 on annual billing. Licensed per module, so the real figure depends on how many you enable.

Best for: European Business Central shops that want self-service without an integration project underneath it.

3. Magentrix

Magentrix is a Canadian vendor that started in partner relationship management and extended into customer portals. Its integration approach is unusual and worth understanding: rather than mapping fields, it mirrors your CRM schema and record identity, and writes go to the CRM first so your validations run before anything syncs back.

• Mirrored data model and record identity, which removes field-mapping maintenance

• Deal registration, partner pipeline, learning management and co-branding for channel programs

• Case management, ticket deflection, knowledge base and forums on the customer side

• Connects to Microsoft Dynamics, Salesforce and HubSpot, with a REST API for the rest

Where it fits: organizations whose external population is a channel rather than a customer base, where partner enablement is the real requirement.

Limitations: the published tiers are shaped around partner programs, so the entry price is steep if customer self-service is all you need. The mirrored model means a copy of your schema and records sits on Magentrix infrastructure, hosted in Canada, which becomes a data residency conversation in regulated sectors. Delivery and support are the vendor's, with a thinner third-party partner bench than the Microsoft ecosystem offers.

Commercial model: Essential at $1,500 per month covering 100 partner users or 10 partner accounts, Advanced at $3,000 covering 150 or 20, and a custom Unlimited tier.

Best for: Dynamics organizations running a formal channel program where partner management is the primary job.

4. CRMJetty

Disclosure first, because it belongs at the top of this section rather than the foot of the article: CRMJetty is our product, and this entry is written to the same structure and roughly the same length as the six around it. We sell a portal layer for Dynamics 365 and three other CRMs, priced as a flat fee rather than per authenticated user.

• Flat pricing to 500 users with no per-login charge, capacity pack or overage fee

• No-code page builder with role-based access and live data widgets over Dynamics entities

• One provider across Dynamics 365, Salesforce, SugarCRM and SuiteCRM at the same rate

• ISO 27001 and ISO 9001 certified, with single sign-on and a mobile app for portal users

Where it fits: external populations large enough that per-authenticated-user metering produces an unpredictable bill, and groups running more than one CRM who would rather hold one vendor relationship than four.

Limitations: past 500 users, and for multi-CRM arrangements, pricing moves to a quote, so the predictability has a ceiling you negotiate. Public review volume is thin next to Microsoft, which makes independent peer validation harder to find than it should be. There is no self-serve trial, so evaluation starts with a scheduled demo rather than a sandbox, and that is a genuine disadvantage against a provider like Simova on this page. Support and delivery come from us rather than a broad partner bench, so we are a single point of failure in a way Microsoft is not.

Commercial model: $399 per month for up to 500 users, flat, at the same rate across all four supported CRMs. Enterprise and multi-CRM tiers are quoted.

Best for: mid-market organizations with a few hundred to a few thousand external users who want the monthly figure to stop moving.

5. DynamicPoint

DynamicPoint takes a different architectural position from everyone else here. Its portals are built on Microsoft 365 rather than Dataverse or a vendor cloud, using SharePoint for presentation, Power Automate for workflow and Microsoft Entra ID for identity, and they read live from the source system rather than replicating it.

• Data stays in the source system; the portal is a window rather than a copy

• Customer, vendor and partner portals from one application, selected by configuration

• Connects to Business Central, Finance and Operations, GP, NAV and AX

• Identity and access run on Entra ID, so external access inherits controls you already operate

Where it fits: organizations already deep in Microsoft 365 that would rather extend a platform they administer than adopt another vendor's hosting, and those with a hard requirement that customer data not leave the source system.

Limitations: the orientation is toward the ERP products rather than Dynamics 365 Sales or Customer Service, so a Dataverse-first portal requirement is not the natural fit. SharePoint sets the ceiling on presentation, which suits a functional portal better than a marketing-facing one. The setup is a paid engagement rather than a self-service start.

Commercial model: $500 per month for the initial site license and $300 per month for additional sites, plus a one-time $5,000 Foundation package. Standard implementations run four to six weeks.

Best for: Microsoft 365 organizations running Dynamics ERP that want a portal without moving data anywhere.

6. Sylogist

Sylogist is the only publicly traded company on this list, and Portal Connector is its Dynamics portal product. It runs on Progress Sitefinity, which makes it the strongest content management story here, and it is sold as a subscription hosted in Sylogist's own Azure tenant.

• Full Sitefinity content management rather than a template gallery

• Works with Dynamics in the cloud, on a local server, or through a third-party host

• Transactable on Microsoft AppSource since September 2025, so it can be bought through the Microsoft agreement

• Infrastructure specialists included in the subscription to assist with configuration

Where it fits: the case Microsoft cannot serve at all, which is Dynamics 365 running on-premises. It also fits when the portal is as much a marketing site as a self-service tool, because that is what a content management system is for.

Limitations: Dynamics only, with no route to a second CRM. The content management advantage carries a matching skill requirement, since someone has to know Sitefinity, and that is a narrower hiring pool than Power Platform. The subscription covers one production site, so multi-site rollouts cost more. Sylogist does not publish a list price, which slows early budgeting.

Commercial model: quoted through the AppSource listing. No public list price appears on the product site.

Best for: mid-market and enterprise Dynamics organizations with heavy content needs, and anyone running Dynamics 365 on-premises.

7. ScienceSoft

ScienceSoft is the outlier here because it does not sell a portal. It is an IT services firm, founded in 1989 and headquartered in McKinney, Texas, with more than 750 engineers and consultants, and it builds Dynamics 365 customer portals as custom development engagements.

• A build rather than a license, so the result is shaped to your requirements instead of configured within a product's limits

• Microsoft partner status alongside delivery on other platforms, so the recommendation is not tied to one product

• ISO 9001, ISO/IEC 27001, ISO/IEC 27701 and ISO 13485 certified, which matters in regulated procurement

• Published Dynamics 365 portal delivery references, including in aviation cargo

Where it fits: requirements that no product on this page expresses, and organizations whose procurement is more comfortable buying a defined project than adding another recurring subscription.

Limitations: you own the result, which means you own its maintenance, its platform-wave testing, and its documentation. Cost is a project estimate rather than a list price, so comparing it against the subscriptions above takes a total-cost model over three to five years rather than a monthly figure. A custom build has no other vendor's roadmap improving it while you sleep.

Commercial model: project-based. No published rate card for portal work.

Best for: organizations with a requirement the products do not cover, or a strong preference for owning the asset outright.

How to narrow seven to two

Answer these in order and most of a Dynamics 365 customer portal shortlist falls away.

If the data lives in Business Central or an ERP and is staying there, you are looking at Simova, DynamicPoint, or a Power Pages site on virtual tables. A Dataverse-first product will surface an integration project you have not budgeted.

If Dynamics 365 runs on-premises, Microsoft is out and Sylogist is the short answer.

If procurement is the constraint rather than capability, filter to what is transactable on AppSource first. Buying through the Microsoft agreement you already hold is worth weeks, and for organizations with a cloud commitment it can be worth more than that.

If nobody internally will own this after go-live, you are choosing a provider who delivers, not a product you configure, and the shortlist tilts toward the services end of this list regardless of what the feature comparison said.

If your external user count is small and stable, capacity packs are cheap and a flat fee is waste. If it is large, seasonal or growing, run the arithmetic on your busiest month before shortlisting anything.

If the answer to "who else could maintain this" is nobody, that is not automatically disqualifying, but it should change the contract you negotiate rather than being discovered later.

The list narrows fast once those are written down. What it usually will not do is produce a single winner, and a shortlist of two you can genuinely defend is a better outcome than a ranking somebody else wrote.